GOLDEN UK (“We”) are committed to protecting and respecting your privacy.
This policy (together with our Terms and Conditions) sets out the basis on which any Personal Information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your Personal Information and how we will treat it.
For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is GOLDEN UK.
- What information is collected;
- How your information is used;
- How your information is stored;
- How you may access and correct your personal information;
We will not sell, distribute or lease your Personal Information to third parties unless we have your permission; are required to do so by law; and/or to operate our systems properly, administer the Website, or protect ourselves or other Website users.
IP ADDRESSES AND COOKIES
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve Website and to deliver a better and more personalized service. They enable us:
- To estimate our audience size and usage pattern.
- To store information about your preferences, and so allow us to customise Website according to your individual interests.
- To speed up your searches.
- To recognize you when you return to the Website.
What information we collect
When you lodge an enquiry with us, or registration, we require you to provide relevant personal information to enable us to service your membership, deliver our professional services, complete any business transaction, or comply with the law. When you ring us, we may also monitor or record telephone calls for staff training and quality maintenance purposes, or to verify discussions which take place. This information includes, but is not limited to, details such as your name, your contact details and your requirements. We may not be able to provide products or services if you do not supply the information requested.
When you use our website, information such as the URL, browser and IP address that you are using will automatically be recorded. This data is utilized to improve the services of GOLDEN UK and does not include any personally identifying information. We will not retain any such information unless you submit that information for membership registration or other transactional purposes.
This policy does not apply to other websites which you access by using a link from our website. The content and privacy policies of other websites are the responsibilities of their owners.
Please note that other websites or programs hosted or operated by GOLDEN UK (on domain names other than via www.goldenuk.co.uk) may contain specific privacy statements and disclosures which are specific to that website or program.
How we use your information
You may occasionally receive email or other updates from us about new information, briefings or products or services offered by GOLDEN UK, along with any noteworthy changes to the website. However, you may unsubscribe and opt out from receiving these messages at any time (see below).
We will not disclose your personal information to third parties unless required by law to do so.
GOLDEN UK will not disclose your personal information to overseas parties.
How your information is stored
All personal information that we collect are stored securely on our database at all times and will not be provided to any third parties, unless we obtain your express written consent.
We are committed to ensuring that your Personal Information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the Personal Information we collect online.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to the Website; any transmission is at your own risk. Once we have received your Personal Information, we will use strict procedures and security features to try to prevent unauthorized access.
Your Personal Information will not be transferred out of the UK, unless you are based out of the UK and we need to contact you using the Personal Information you have provided.
Accessing, correcting and updating your information
We will give you access to your personal information held by us. You may also contact us if you need to make any corrections, or update any of your personal information that is held by us.
How you may make a complaint
If you have any concerns about how your information is being used and would like to make a complaint regarding this, you may contact us via email on ‘email@example.com’.
We will investigate your complaint and endeavour to respond to you within thirty (30) days of receiving your complaint.
This policy may be revised from time to time and we recommend that you check this policy occasionally for updates and additions.